Smart Cancun The Urban Oasis, Cancun
About the Hotel
The Pyramid at Grand Oasis boasts a unique architectural design resembling a pyramid, surrounded by lush palm trees, gardens, and pristine beaches. This all-inclusive resort offers guests enhanced luxury and exclusive amenities beyond those at the Grand Oasis Cancun. Its varied entertainment options and family-oriented features provide a captivating experience for visitors.
Location
The Pyramid at Grand Oasis is ideally located on the renowned Tulum Avenue, close to the hotel zone entrance. This location provides quick access to shopping malls, restaurants, and the beautiful beaches of Cancun. Guests also benefit from included transportation options for easy travel to and from the airport.
Rooms
The resort offers a range of accommodations, including spacious rooms equipped with modern amenities such as flat-screen TVs, minibars, and private balconies. Guests can choose from categories like the Pyramid Ocean Front, which ensures breathtaking ocean views. Each room is designed to provide comfort, making it an ideal place to unwind after a day of activities.
Eat & Drink
Dining at The Pyramid features diverse culinary experiences, with specialty restaurants offering everything from gourmet Mexican flavors to international cuisine. The highlight includes a 15-course techno-emotional tasting menu that promises a memorable gastronomic adventure. Leisurely dining options are available at various bars and cafes on the premises.
Leisure & Business
Guests can explore extensive leisure facilities including multiple pools, a spa, and recreational activities that cater to all ages. For business needs, there are well-equipped conference rooms that promote creativity and collaboration. The KiddO Zone provides an engaging atmosphere for children, ensuring family-friendly fun.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is in an excellent location, directly at the beach and very close to the main ADO bus station that can take you all over Yucatan. The rooms are spacious, clean, and modern with a double bed, a balcony, and a coffee maker, offering great value for money. However, some staff members were not adequately trained in customer service, impacting the overall experience.
Located in a central area close to the main ADO bus station with easy access to Yucatan, the hotel offers a convenient stay. The rooms are cozy with double beds and a balcony, enhancing relaxation. Service could be improved in terms of customer interaction. The dining experience is highlighted by exquisite orange juice. Overall, the facilities add value despite some service shortcomings.
The hotel is ideally situated near the main ADO bus station, offering easy access to discover all of Cancun and the Yucatan region. The rooms are cozy with king-size beds, though coffee amenities may vary. The service quality fluctuates but includes a helpful and friendly staff member. The location scores high for convenience and access to key attractions. Dining offers excellent orange juice but limited menu options. Overall, a convenient stay with opportunities for improvement.
I had a pleasant stay at the hotel. The rooms were kept very clean with comfortable beds, but I wished for a new coffee pot. The service at the reception desk was mixed with some obnoxious staff, but there was also a friendly member of the team. The location was very convenient, being very close to the main ADO bus station in Cancun city center. The dining experience was enjoyable with the BEST orange juice. Overall, the hotel offered good value for money.
I had a fantastic stay at the hotel! The location was excellent, close to the main ADO bus station in Yucatan and right in the heart of downtown Cancun. The rooms were kept very clean and just like in the pictures, complete with a lovely balcony for enjoying some coffee. While the service could use some improvement in customer service training, I did encounter a friendly member of staff. The dining experience was delightful with included home-made organic products. Overall, a great value for money stay with just a few minor drawbacks.
The hotel is perfectly situated near the beach and the main ADO bus station, offering convenience and accessibility to various attractions. The rooms are well-maintained and come with a cozy single bed and a balcony, but a new coffee pot would be a nice addition. Service encounters vary from obnoxious at the reception desk to friendly interactions with other staff members. The dining experience offers the BEST orange juice and includes porridge. Overall, the hotel provides a valuable stay with some areas for improvement.
I had a mixed experience at this hotel. The staff were not very attentive and lacked proper customer service skills, but I did appreciate the central location. The dining options were limited, but the facilities were well-maintained.
I absolutely loved the hotel's convenient location near the main ADO bus station, making it super easy to explore Yucatan. The rooms were cozy with two queen beds, just like in the pictures, and I wished there was a new coffee pot. Still, the value for money was great. The service, however, lacked proper training in customer care, even though there was a friendly staff member around. The dining surprised me with the best orange juice ever, and the facilities were top-notch. A perfect spot for adventurers!
I had a wonderful stay at this hotel. The rooms were kept very clean and had comfortable beds. The service, especially at the reception desk, was excellent with a friendly member of staff. The hotel's location was incredibly convenient, very close to the main ADO bus station, making it easy to explore Yucatan. The dining experience was delightful with included meals and the BEST orange juice. The facilities were top-notch, making my stay even more enjoyable.
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