The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was impeccably clean upon arrival, making it a welcoming retreat.” view full review
Excellent Shower!
“The shower pressure was impressive, providing a refreshing way to start each day.” view full review
Relaxing Spa Day
“The spa facilities were serene, and the massage was exactly what I needed to unwind.” view full review
Delicious Breakfast!
“Every breakfast option was delightful, especially the freshly baked pastries.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Av Tulum 13-14, Ecumenical Chapel, 22,
Cancun,
Mexico,
Quintana Roo
Map view
street view
Av Tulum 13-14, Ecumenical Chapel, 22,
Cancun,
Mexico,
Quintana Roo
City landmarks
Market
Mercado 28
1.0
mi
77500
Palapas, Cancun
3400 ft
Square
Las Palapas
4000 ft
Church
Cristo Rey Church
3500 ft
Stadiums
Beto Avila Stadium
1.4
mi
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
2300 ft
Avenida Yaxchilan SM
Casa de Cultura Cancun
2500 ft
Avenida Tulum
Tulum Avenue
1.1
mi
Av. Bonampak
Malecon Tajamar
4900 ft
Night club
Grand Mambocafe
2300 ft
Store
Superama Bonampak
2400 ft
Sam's Club Cancun
2400 ft
Airport
Ka'Yok' Planetario de Cancun
1.1
mi
Store
Costco
4500 ft
Carr. Cancún - Tulum 5
Palacio Municipal
2300 ft
Night club
Vintage House Cancun
2200 ft
Calle Fuego #2
Amigos de Sian Ka'an
2200 ft
Church
La Puerta del Cielo
2200 ft
5
Arte Garden
2300 ft
Mall
Malecon Americas Cancun
3900 ft
Events
B2B Center Cancun
2600 ft
Luum Pakul
2800 ft
Avenida Puertos 32
Catedral de la Santisima Trinidad
1.1
mi
Night club
Distrito Cavana
3300 ft
Kukulkan
4200 ft
Carretera Fed Cancun Chetumal
El Toh
4300 ft
Parks
Urbano Kabah Park
1.7
mi
Shopping Area
Puerto Cancun Marina Town Center
1.5
mi
Nearby
Arrecifes
700 ft
9 Av Coba
Ceviche Square
1100 ft
Restaurants
La Dolce Vita downtown
1800 ft
Avenida Coba 87 SM 3 downtown
Piola
300 ft
Av. Tulum 83
Rolandi's Pizzeria
1100 ft
Avenida Coba 12
Flor de Lis
1100 ft
Av Tulum Mza. 3 Smza. 15-A
Rino's Pizza Time
2100 ft
Av. Bonampak
Kizushi
700 ft
Av. Tulum Local 5 esquina Calle Pecari
Ocean View Blue Bar
1900 ft
Boulevard Kukulcan Km 9.5 Zona Hotelera. Plaza Forum Segundo Piso
Mojito. Latin Bar & Bistro
1900 ft
Blvd. Kukulkan Km 9.5
Carne asada
1900 ft
Kukulcan Ave. km 8.5
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Comfortable beds
Service could be better
Limited dining options
8.2/10
Great
Rooms
8.1
Location
9.0
Service
6.2
Dining
7.7
Guest reviews
8.2/10
based on 9 reviews
7.8
7.8/10 based on 1413 reviews
Dean
United Kingdom,
January
2024
7.6/10
The hotel is in an excellent location, directly at the beach and very close to the main ADO bus station that can take you all over Yucatan. The rooms are spacious, clean, and modern with a double bed, a balcony, and a coffee maker, offering great value for money. However, some staff members were not adequately trained in customer service, impacting the overall experience.
Rooms
8.0
The rooms are spacious, clean, and modern with all the amenities you need for a comfortable stay.
Service
6.0
While some members were friendly and helpful, others lacked proper customer service training which affected the overall service quality.
Location
9.0
The hotel's location is fantastic, right at the beach and close to everything you need, making it very convenient for exploring Cancun and beyond.
Dining
7.0
The dining experience was delightful with a variety of excellent dishes, but it could be even better with some improvements in service.
Facilities
8.0
The hotel offers great facilities including dry cleaning, housekeeping, and laundry services, adding convenience to your stay.
Harry
United Kingdom,
November
2023
7.6/10
Located in a central area close to the main ADO bus station with easy access to Yucatan, the hotel offers a convenient stay. The rooms are cozy with double beds and a balcony, enhancing relaxation. Service could be improved in terms of customer interaction. The dining experience is highlighted by exquisite orange juice. Overall, the facilities add value despite some service shortcomings.
Rooms
8.0
Comfortable rooms with a balcony and double bed.
Service
6.0
Service could be better in terms of customer interaction.
Location
9.0
Conveniently located near the main ADO bus station, offering easy exploration of Yucatan.
Dining
8.0
Exceptional orange juice adds a touch of luxury to the dining experience.
Facilities
7.0
Adequate facilities to enhance guest comfort.
Great location
Service could be better
Rodney
United States of America,
November
2023
7.4/10
The hotel is ideally situated near the main ADO bus station, offering easy access to discover all of Cancun and the Yucatan region. The rooms are cozy with king-size beds, though coffee amenities may vary. The service quality fluctuates but includes a helpful and friendly staff member. The location scores high for convenience and access to key attractions. Dining offers excellent orange juice but limited menu options. Overall, a convenient stay with opportunities for improvement.
Rooms
8.0
The rooms feature comfortable king-size beds.
Service
6.0
Interactions with staff were a mixed experience, but one member stood out for their friendliness.
Location
9.0
The hotel's location near the main ADO bus station is very convenient for exploring the area.
Dining
7.0
Dining includes the best orange juice, although the menu is somewhat limited.
Facilities
7.0
The hotel provides necessary facilities for a comfortable stay.
Convenient location
Inconsistent service
Theodore
United Kingdom,
September
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were kept very clean with comfortable beds, but I wished for a new coffee pot. The service at the reception desk was mixed with some obnoxious staff, but there was also a friendly member of the team. The location was very convenient, being very close to the main ADO bus station in Cancun city center. The dining experience was enjoyable with the BEST orange juice. Overall, the hotel offered good value for money.
Rooms
8.0
The rooms on the main level were kept very clean and had comfortable beds.
Service
6.0
The service could be better with more trained staff in customer service. There were mixed experiences at the reception desk with some obnoxious staff, but also a friendly member of the team.
Location
9.0
The hotel is in downtown Cancun city center, very close to the main ADO bus station which is very useful for traveling around Yucatan.
Dining
9.0
The dining experience was excellent with the BEST orange juice.
Facilities
7
Warren
United States of America,
September
2023
8.2/10
I had a fantastic stay at the hotel! The location was excellent, close to the main ADO bus station in Yucatan and right in the heart of downtown Cancun. The rooms were kept very clean and just like in the pictures, complete with a lovely balcony for enjoying some coffee. While the service could use some improvement in customer service training, I did encounter a friendly member of staff. The dining experience was delightful with included home-made organic products. Overall, a great value for money stay with just a few minor drawbacks.
Rooms
9.0
The rooms were kept very clean and exactly like in the pictures, and I loved having a balcony to enjoy my morning coffee.
Service
7.0
Although some staff members were obnoxious and lacked customer service skills, I did encounter a friendly member of the team.
Location
9.0
The hotel's location was super convenient, being very close to the main ADO bus station in Yucatan and right in the bustling center of Cancun. It was near everything without the steep prices of beachfront hotels.
Dining
8.0
I enjoyed the dining experience, especially the included breakfast with the BEST orange juice and delicious home-made organic products.
Facilities
The hotel's facilities were adequate and served the purpose well during my stay.
Paul
United Kingdom,
September
2023
7.4/10
The hotel is perfectly situated near the beach and the main ADO bus station, offering convenience and accessibility to various attractions. The rooms are well-maintained and come with a cozy single bed and a balcony, but a new coffee pot would be a nice addition. Service encounters vary from obnoxious at the reception desk to friendly interactions with other staff members. The dining experience offers the BEST orange juice and includes porridge. Overall, the hotel provides a valuable stay with some areas for improvement.
Rooms
8.0
The rooms were kept very clean and comfortable with a single bed and a balcony.
Service
6.0
While some encounters at the reception desk were obnoxious, other staff members were friendly.
Location
9.0
The hotel's location is very convenient, being close to the main ADO bus station for exploring Yucatan and Cancun city center.
Dining
7.0
The dining experience includes the BEST orange juice and offers porridge.
Facilities
7.0
The hotel provides essential amenities for a comfortable stay.
Billy
United Kingdom,
August
2023
6.4/10
I had a mixed experience at this hotel. The staff were not very attentive and lacked proper customer service skills, but I did appreciate the central location. The dining options were limited, but the facilities were well-maintained.
Rooms
7.0
Service
5.0
The staff could be better trained in customer service.
Location
8.0
The hotel is centrally located, which was convenient.
Dining
5.0
The dining options were limited.
Facilities
8.0
The facilities were well-maintained.
William
United Kingdom,
July
2023
8.4/10
I absolutely loved the hotel's convenient location near the main ADO bus station, making it super easy to explore Yucatan. The rooms were cozy with two queen beds, just like in the pictures, and I wished there was a new coffee pot. Still, the value for money was great. The service, however, lacked proper training in customer care, even though there was a friendly staff member around. The dining surprised me with the best orange juice ever, and the facilities were top-notch. A perfect spot for adventurers!
Rooms
8.0
The rooms were cozy with two queen beds, just like in the pictures. I wished there was a new coffee pot.
Service
6.0
Despite having a friendly member of staff, the service lacked proper training in customer care.
Location
9.0
The hotel's location near the main ADO bus station was extremely useful for exploring Yucatan.
Dining
9.0
I was pleasantly surprised by the dining experience with the best orange juice ever.
Facilities
10.0
The facilities were top-notch, offering everything I needed during my stay.
convenient location
lacked customer service training
Johnny
United States of America,
May
2023
9.2/10
I had a wonderful stay at this hotel. The rooms were kept very clean and had comfortable beds. The service, especially at the reception desk, was excellent with a friendly member of staff. The hotel's location was incredibly convenient, very close to the main ADO bus station, making it easy to explore Yucatan. The dining experience was delightful with included meals and the BEST orange juice. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The single bed room I stayed in was immaculately clean and the bed was very comfortable.
Service
9.0
The friendly member of staff at the reception desk made me feel welcomed and valued throughout my stay.
Location
10.0
The hotel's location was superb, very close to the main ADO bus station, providing easy access to explore Yucatan.
Dining
9.0
The dining experience was exceptional, with included meals and the BEST orange juice served with every meal.
Facilities
9.0
The hotel's facilities were great and contributed to a very comfortable stay.
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